Frequently Asked Questions
We are here to help please feel free to contact us about your T Shirt requirements.
What are the delivery charges for orders from the Online Shop?
We only charge $12.50 flat shipping, for orders over $125.00 shipping is free, we send via Australia Post or Couriers Please, Local Shipping is Free you just need to collect the Order from our Norman Park Store. We ask that you give us a week from order to allow for any delays we may experience from time to time, but this is usually the worst case. We try to ship the next business day where possible. If you need it quick let us know and we can see what we can do to help.
Which payment methods are accepted in the Online Shop?
We have several Payment Methods available
- Credit Card
- Buy Now Pay Later (With Lime Pay)
Can I Talk to Someone?
Feel Free to give us a ring and talk to one of the staff at our shop, ring on 07 3158 3498 during bussiness hours and we will do what we can to help.
I want a lot of T Shirts can I get a Discount?
We do Volume Discounts on 11 or more and 31 or more Email us for a quote.
How do you print my t shirt?
With the online service your T Shirt will be Digitally Printed (DTG), we also offer Screen Printing, Vinyl Transfer and Dye Sublimation are available as a service, if you need one of these methods used to print your T Shirt or apparel just drop us an email and we can send you a quote, or check our our Custom T Shirt Shop website.
How long will delivery take?
We try to print and ship the next Business Day Where Possible, we do only carry basic stock on hand and Order from our wholesalers Daily and ship your order as soon as we receive it from the Wholesaler, for larger orders we will have it dispatched directly to you from our wholesale.
How secure is shopping in the Online Shop? Is my data protected?
We have installed a SSL Licence and keep it up-to date to make the experience Safe and Secure, this is another reason that we perfer PayPal, just to add to your Peace of Mind.
What exactly happens after ordering?
After you complete your order we Process the order which involves us saving your Invoice to our local server, we print your invoice, check off the t shirt we have in stock, order any outstanding T Shirts required, once all your order has arrived, we pack and ship it. We advise you when we have Shipped your parcel. Once your Order has been collected and shipped we Complete the order. For Local Pickup, we will complete the order once we have advised it is ready for Collection. It is quick and easy.
Do I receive an invoice for my order?
Yes we supply you with an Email Invoice. A Printed Invoice will also be sent were possible.